Privacy Policy

This Privacy Policy applies to information collected through:

• MetaZooTCG.com
• MetaZoo user accounts
• The MetaZoo Deck Builder
• Organized Play services
• Tournament registration systems
• Community features and public profiles
• Ecommerce functionality
• Customer support communications
• Official MetaZoo digital services

This Privacy Policy does not apply to third-party websites, services, or platforms that may be linked from MetaZoo services.

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Username
• Profile information
• Customer support communications
• Tournament registration information
• Mailing address when voluntarily submitted for giveaways, prize fulfillment, Organized Play rewards, promotional programs, or similar activities

Providing certain information is optional, but some services may not function properly without it.

Account Information

MetaZoo accounts may be managed through third-party authentication providers, including Clerk.

These providers may process authentication-related information and account credentials on MetaZoo's behalf.

Deck Builder and Community Information

When using MetaZoo community features, we may collect:

• Decks you create
• Decks you save
• Decks you publish publicly
• Profile information you choose to display publicly
• Community interactions associated with your account

Organized Play Information

When participating in Organized Play, we may collect:

• Tournament registrations
• Match results
• Event participation history
• Rankings
• Standings
• Competitive records
• Disciplinary records related to Organized Play

Store and Order Information

When you purchase products through MetaZoo services, we may collect:

• Billing information
• Shipping information
• Order history
• Order status information
• Product purchase records

MetaZoo does not store payment card information on its own servers.

Payment processing is provided by Shopify and its authorized payment processing partners.

Automatically Collected Information

When you visit MetaZoo services, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring URLs
• Pages viewed
• Session activity
• Date and time of access
• General analytics information

MetaZoo may use information to:

• Create and manage accounts
• Authenticate users
• Provide Deck Builder functionality
• Operate Organized Play programs
• Process tournament registrations
• Maintain rankings and standings
• Process and fulfill orders
• Deliver prizes and promotional items
• Respond to support requests
• Improve website functionality
• Analyze service performance
• Protect platform security
• Prevent fraud and abuse
• Communicate updates and announcements
• Comply with legal obligations

Certain information may be visible to other users when you participate in community features.

This may include:

• Usernames
• Public profiles
• Public deck lists
• Tournament standings
• Match results
• Rankings and leaderboards
• Other content intentionally shared through MetaZoo services

Users are responsible for information they choose to make publicly available.

Users retain ownership of the deck lists and other content they create through MetaZoo services.

By choosing to publish content publicly, you grant MetaZoo a worldwide, non-exclusive, royalty-free license to host, display, reproduce, distribute, promote, feature, and otherwise use such content in connection with:

• MetaZoo services
• Organized Play
• Community showcases
• Marketing materials
• Social media content
• Educational resources
• Future MetaZoo products and services

This license exists solely for purposes related to MetaZoo operations, promotion, and community engagement.

Users may voluntarily provide mailing addresses and related contact information in connection with:

• Giveaways
• Sweepstakes
• Contests
• Promotional campaigns
• Organized Play rewards
• Prize fulfillment

Such information will be used only for administering the applicable program, verifying eligibility, communicating with participants, and delivering prizes or rewards.

MetaZoo uses cookies and similar technologies to:

• Maintain login sessions
• Authenticate users
• Remember preferences
• Improve website functionality
• Analyze website performance
• Support ecommerce features

Additional information regarding cookies is available in our Cookie Policy.

MetaZoo does not sell personal information.

We may share information with trusted service providers, contractors, and development partners that assist us in operating MetaZoo services.

These parties may include:

• Shopify
• Clerk
• Hosting providers
• Analytics providers
• Email service providers
• Customer support providers
• Tournament management providers

Information may also be disclosed when necessary:

• To comply with legal obligations
• To protect MetaZoo, its users, or the public
• To investigate fraud, abuse, or security issues
• In connection with a merger, acquisition, restructuring, financing, or sale of assets

MetaZoo uses commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. Users acknowledge that information is transmitted at their own risk.

MetaZoo retains information only as long as reasonably necessary to:

• Provide services
• Maintain account functionality
• Operate Organized Play
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it may be deleted, anonymized, or aggregated.

To preserve the integrity of Organized Play, MetaZoo may retain tournament standings, rankings, match results, disciplinary actions, event participation history, and other competitive records even after an account is deleted.

Where practical, personal information may be removed or disassociated from retained competitive records.

Users may request deletion of their MetaZoo account by contacting MetaZoo support.

Certain information may be retained following deletion requests when necessary to:

• Complete transactions
• Maintain Organized Play records
• Preserve tournament history
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

MetaZoo services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.

Parents or guardians who believe a child has provided personal information may contact us.

Depending on applicable law, you may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Request a copy of certain information
• Opt out of marketing communications

Requests may be submitted using the contact information below.

MetaZoo may update this Privacy Policy from time to time.

When changes are made, the Last Updated date will be revised accordingly.

Continued use of MetaZoo services after updates become effective constitutes acceptance of the revised Privacy Policy.

Questions regarding this Privacy Policy may be directed to: